Silver Cross Recognizes 'Top Docs' for Outstanding Patient Satisfaction

Silver Cross recently recognized 34 physicians on the hospital’s medical staff for outstanding patient satisfaction from April 2012 to March 2013.

“The Top Docs ranked in the top 1% compared to all other physicians throughout the country,” says Paul Pawlak, President/CEO of Silver Cross Hospital. “It is because of the service and care these doctors provide, Silver Cross continues to be recognized as one of America’s most friendly hospitals with the Hospital of Choice award from the American Alliance of Healthcare Providers.”

According to our patients, the doctors list above rank in the Top 1 and 0 percent in the country for patient satisfaction.

Silver Cross regularly surveys all patients at the hospital and benchmarks its performance against over 2,000 hospitals using the Press Ganey patient satisfaction process.  As part of the survey, patients are asked to rank their physician on several indicators including the time the physician spent with the patient, the physician’s concern for patients’ questions and worries, how well he/she kept the patient informed, friendliness and courtesy of the physician, and the skill of the physician.

 For more information about these or any other physicians on staff at Silver Cross, visit www.silvercross.org or call 1-888-660-HEAL (4325).  Physicians on Silver Cross Hospital’s Medical Staff provide care to patients in Will, Grundy and Southwest Cook County.  These specialized and highly trained physicians are not employees of Silver Cross Hospital. They determine independently, based on their training and experience, the appropriate medical care for each patient.  Their services are separate from the charges for hospital facilities and support staff and are billed separately by the physician or medical group with which the physician is affiliated. 

About Silver Cross Hospital

Silver Cross Hospital is a not-for-profit health care provider serving Will County and southwest suburban communities since 1895. Silver Cross has been recognized as a Thomson Reuters 100 Top Hospitals National Award winner for seven consecutive years and as a Hospital of Choice by the American Alliance of Healthcare Providers. With over 3,500 employees, physicians and volunteers, Silver Cross operates a 289-bed acute care hospital and 9 satellite facilities providing outpatient services and physician offices. Silver Cross opened a state-of-the-art replacement hospital on February 26, 2012 at I-355 and Route 6 in New Lenox. To learn more about Silver Cross Hospital or a referral to a physician on staff, visit www.silvercross.org or call 1-888-660-HEAL (4325).